IIMS conducted a India Incomes and Savings Survey. Here are the excerpts w.r.t credit card market in India.
Demand for Credit Cards by geographic distribution in %ge
- Supermetros 11%
- Metros
Credit Card Customer Care is Blind and Illiterate
It is not very uncommon experience to have bad customer service when the correspondence is by means of an e-mail. However, in case of ICICI Bank’s Credit Card division the customer service is worse. Looks like they are illiterate too.
We have in our possession an e-mail by one of high profile customer now working with Barclays Wealth-UK, who is frustrated and facing mental agony due to ICICI Bank’s 3rd rate Quality of Service. This customer has never received a Credit Card which ICICI Bank had sent to him in 2003. Recall the Read moreCredit Card Customer Care is Blind and Illiterate
Personalized ICICI Credit Cards
We have just been told by a reader about the new personalization features introduced by ICICI Bank for Debit / Credit Cards.
ICICI Bank has tied up with CardPix which lets one customize ICICI cards / Picture Cards.
Holiday Shopping Offers – Debit Card
ICICI Bank has the following offers on Debit Card Purchases. Their are few people who have reported that ICICI has not honored its words, so make sure the offer is valid at the time of purchase. [I have been told
Critics on Interview with GM Customer Service
Mr. B Madhivanan is the General Manager of ICICI Bank Customer Service. He spoke to Business Line on the 5th of Nov. Excerpts and some questions to the GM.
Why are interest rates no coming down on Credit Cards ?
He quoted the same thing which I had written a month ago – Once CIBIL is fully operational it will be easier to evaluate a persons credit worthiness.
Credit Card
Festive Season Credit Card Shopping Tips
Its a great year for the Indian economy. The mood is vibrant across the country for this festival season. However, our Banks and Credit Card [CC] companies are one of the worst establishments who do not know the value of customers.
Your wife wants that expensive Jewellery, Daugther wants the iPod and the demands continue with every member of the family. Thank God, we have Credit Card that will come handy for shopping this holiday